Return & Refund Policy

Introduction

Thank you for shopping with Hyfro Makhana (A product of Koshi Nutri-Nuts Private Limited). We aim to provide high-quality products and a smooth shopping experience. Please read our Return & Refund Policy carefully before making a purchase.

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Return Eligibility

Due to the nature of food products, returns are accepted only under specific conditions:

• The product received is damaged, defective, or incorrect.
• The product packaging is tampered with or compromised at the time of delivery.

To be eligible for a return:

• The request must be made within [7 days] of delivery.
• The product must be unused and in original packaging (if applicable).
• Proof such as photos or videos may be required.

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Non-Returnable Items

For safety and hygiene reasons, we do not accept returns for:

• Opened or used food products.
• Items damaged due to improper handling after delivery.

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Return Process

To request a return, please contact us at:

📧 Email: [Add official email address]

Include:

• Order number
• Reason for return
• Photos/videos (if product is damaged or incorrect)

Our team will review your request and respond within [2-3 business days].

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Refunds

Once your return request is approved:

• Refunds will be processed within [5-7 business days].
• The refund will be issued to the original payment method used during purchase.

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Replacement Policy

In certain cases, we may offer a replacement instead of a refund depending on product availability.

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Shipping Charges

• If the return is due to our error (damaged or incorrect product), return shipping will be covered by us.
• For other approved returns, shipping charges may be the responsibility of the customer.

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Policy Updates

Hyfro Makhana reserves the right to update or modify this policy at any time without prior notice.

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Contact Information

Hyfro Makhana
(A product of Koshi Nutri-Nuts Private Limited)
Phone: +91 9052675066
Website: www.hyfromakhana.com

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